Frequently Asked Questions

Yes, we provide specialized memory care services for individuals with dementia-related conditions and other conditions. Please visit our memory care services page for more information.

Absolutely, we encourage scheduled visits to experience our facilities and meet our
dedicated team.

Please contact us at 01702 437 555 to book a private tour.

We have a dedicated team to provide emotional support, engage residents in activities, and facilitate connections with fellow residents.

Visit our lifestyles and Wellbeing Page for more information or to download weekly activities planner

Absolutely, personalizing living spaces with familiar belongings is encouraged to create a sense of comfort and familiarity.

Care plans are developed through collaborative discussions with residents, families, and our experienced care team.

Absolutely, care plans are flexible and can be adjusted based on changing needs and
preferences. Care plans are reviewed whenever necessary or once in a month. We encourage resident and family members to be included in these reviews.

Our culinary team works closely with residents to accommodate specific dietary preferences and restrictions.
Visit our Dining Experience Page for more information or to download Sample Menu

Yes, we encourage family involvement, and arrangements can be made for family members to join your loved one for meals in our private dining area.

Our staff is trained in emergency response, and we have established protocols to ensure a prompt and effective response to any medical situation.

Yes, residents are encouraged to maintain relationships with their existing healthcare
providers, and we work collaboratively with them.

No, we don’t have designated visiting hours. However, family and friends need to inform the staff members if they are deciding to stay a bit late in the night

Absolutely, we encourage family participation in resident activities and events to enhance the overall experience.

We accept private funding through various payment methods, ensuring flexibility for
residents and their families.

While we don’t accept public funding, our team can offer guidance on potential financial assistance resources available to residents. Visit our Financial Guide Page for more information on how to pay for care for your loved ones.